Policies

Anti-bribery and corruption

 Acts of bribery and corruption are strictly prohibited by global laws that require companies such as Maitland to develop “adequate procedures” to prevent corruption. Our Anti-Bribery & Corruption Policy outlines the measures Maitland takes to prevent bribery and corruption, and the procedures that should be followed if any incident of bribery or corruption occurs within the purview of its business.

PAIA Manual

Section 51 of the Promotion of Access to Information Act No.2 of 2000, (“the Act”) requires that the Maitland companies in South Africa as private bodies must compile a manual giving information to the public regarding the procedure to be followed in requesting information from Maitland for the purpose of exercising or protecting rights.

Complaints procedure guidance

Maitland is committed to providing a professional efficient service in all areas of its business at all times. We acknowledge that standards may not always be reached or may fall beneath those generally expected of us. 

Conflict of Interest

Maitland is required to maintain and operate effective organizational and administrative arrangements with a view to taking all reasonable steps to identify, disclose and manage conflicts of interest.

Regulatory information and legal notices are available in the Legal Information pages of this website.

Learn more about our Governance Framework and Compliance with Data Protection.

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