Regulator contact details

BVI

Entity

Maitland contact

Complaint to regulator

Regulator contact

 Maitland Fund Services Ltd

 

Financial Services Commission

BVI Financial Services Commission
gv.csfivb@renoissimmoC
Commission acts as intermediary to parties to dispute BVI Ombudsman
www.ombudsman.vg
Deals with complaints against the BVI regulator only

 Constantia Fund Ltd

Constantia Fund SPC Ltd

 

 

 

 

 

 

Cayman Islands

Entity

Maitland contact

Complaint to regulator

Regulator contact

MS Investment Management Ltd

 

Cayman Islands Monetary Authority

Investments and Securities Division
yk.moc.yenomic@stnemtsevnItcatnoC
Compliance Division(compliance & enforcement)
yk.moc.yenomic@ecnailpmoCtcatnoC

Maitland Corporate Services Ltd [formerly Admiral Corporate Services Ltd]

Fiduciary Services Division
yk.moc.yenomic@yraicudiFtcatnoC
Compliance Division(compliance & enforcement)
yk.moc.yenomic@ecnailpmoCtcatnoC

Maitland Administration Limited [formerly Admiral Administration Limited]

Investments and Securities Division
yk.moc.yenomic@stnemtsevnItcatnoC
Compliance Division(compliance & enforcement)
yk.moc.yenomic@ecnailpmoCtcatnoC

 

 

 

 

Canada

Entity

Complaint to regulator

 

 

Maitland Administration Canada Ltd [formerly Admiral Administration Canada Ltd]

Not Regulated

 

 

 

 

 

 

Ireland

Entity

Maitland contact

Complaint to regulator

Regulator contact

Maitland Advisory Ireland Ltd

Paul Foxton

Financial Ombudsman

Financial Services Ombudsman
www.financialombudsman.ie

Maitland Administration (Ireland) Ltd (formerly Admiral Administration (Ireland) Ltd)

 

 

 

 

Isle of Man

Entity

Maitland contact

Complaint to regulator

Regulator contact

Maitland Services Ltd

 

IOM Financial services Ombudsman
IOM Financial Supervision Commission

IOM Financial services Ombudsman
http://www.gov.im/oft/ombudsman/
Government Buildings
Lord Street
Douglas
IOM IM1 1LE
+44 (0)1624686504
mi.vog.tfomoi@namsdubmo
www.gov.im/oftIOM Financial Supervision Commission
PO Box58
Finch Hill House
Bucks road
Douglas
IOM IM99 1DT
+44 (0)1624689300
mi.vog@csf
www.fsc.gov.im

Maitland Pension Services Ltd

 

Maitland Advisory (IOM) Ltd

 

As MALLP

Maitland Investment Services Ltd

 

IOM Financial services Ombudsman
IOM Financial Supervision Commission

Maitland Central Services Ltd

 

 

 

 

 

Luxembourg

Entity

Maitland contact

Complaint to regulator

Regulator contact

Maitland Luxembourg SA

Robert Quinn / John Mills

CSSF

Out of Court Complaint resolution
www.cssf.lu/en/consumer/complaints/

 M Partners

 

 Barreau de Luxembourg

 

MS Management Services SA

Kavitha Ramachandran / John Mills

 CSSF

Out of Court Complaint resolution
www.cssf.lu/en/consumer/complaints/

 

 

 

 

Monaco

 

 

 

Entity

Maitland contact

Complaint to regulator

 

 Maitland Monaco SAM

Pieter Theron / Maria Patterson

 Financial Ombudsman Service

 

 

 

 

 

Malta

Entity

Maitland contact

Complaint to regulator

Regulator contact

Maitland Malta Limited

Maha Arebi

Office of the Arbiter for Financial Services

Office of the Arbiter for Financial Services
First Floor
St Calcedonius Square
Floriana FRN1530
MaltaPhone: 80072366/21249245
Phone (Outside Malta): 0035621249245
http://financialarbiter.org.mt/en/Pages/Home.aspx

Solon Director Ltd

 

 

 

 

Mauritius

Entity

Complaint to regulator

Regulator contact

 

Maitland Mauritius Limited

Financial Services Commission

A complaint in respect of any licensee(s) of the FSC may be filed with the FSC by submitting a complaints form with any supporting documents to:Chief Executive
Financial Services Commission,
FSC House,54 Cybercity Ebene,
um.tentni@suitiruamcsfsuitiruaM
(+230) 403-7000
(+230) 467-7172

 

Maitland Mauritius (Nominees) Ltd

 

 

 

 

 

South Africa

Entity

Complaint to regulator

Regulator contact

 

Maitland Outsourced Securitisation Services (Pty) Ltd

Office of the Ombud

Ombud for Financial Services Providers,
FAIS Ombud
Sussex Office Park
473 Lynnwood Road
Lynnwood
Pretoria+27(0)124709080/+27(0)127625000
az.oc.dubmosiaf@ofni
www.faisombud.co.za

For Maitland RAS (Pty) Ltd:

Complaint to – Pension Funds Adjudicator

Address: 4th Floor, Riverwalk Office Park, Block A, 41 Matroosberg Road, Ashlea Gardens, Pretoria, 0181

Tel: 086 066 2837

Email: az.gro.afp@seiriuqne

 

Maitland Group South Africa Ltd

 

Maitland Hedge Fund Services (Pty) Ltd

 

Maitland RAS (Pty) Ltd

 

Maitland Asset Management (Pty) Ltd

 

Maitland Fiduciary Ltd

 

 

 

United Kingdom

Entity

Complaint to Regulator

Regulator contact

 

Maitland Advisory LLP

Legal Ombudsman/SRA

Legal Ombudsman
ku.gro.namsdubmolagel@seiriuqne
SRA
ku.gro.ars@troper

 

Maitland Wealth Services Ltd.

Financial Ombudsman Service

Financial Ombudsman Service
www.financial-ombudsman.org.uk/

 

Maitland Associates Ltd

Legal Ombudsman/SRA

Legal Ombudsman
ku.gro.namsdubmolagel@seiriuqne
SRA
ku.gro.ars@troper

 

 

The Solicitors Regulation Authority (SRA) can help you if you are concerned about Maitland’s behaviour. If you are concerned about issues such as dishonesty, taking or losing your money or treating you unfairly because of your age, a disability or other characteristic, you can raise your concerns with the SRA.

The Legal Ombudsman can help you if the SRA is unable to resolve your complaint. The Legal Ombudsman will look at your complaint independently and it will not affect how the SRA handles your complaint.

Before accepting a complaint for investigation, the Legal Ombudsman will check that you have tried to resolve your complaint with the SRA first. If you decide that you wish to take your complaint to the Legal Ombudsman, you must yourself take your complaint to them:

  • Within six months of receiving a final response to your complaint from the SRA

and

  • No more than six years from the date of act/omission about which you are complaining; or
  • No more than three years from when you should reasonably have known there was cause for complaint.

If you would like more information about the Legal Ombudsman, please contact them.

Contact details

Visit: www.legalombudsman.org.uk

Call: 0300 555 0333 between 9am to 5pm.

Email: ku.gro.namsdubmolagel@seiriuqne

Legal Ombudsman PO Box 6806, Wolverhampton, WV1 9WJ

 

United States of America

Entity

Complaint to regulator

 

 

Maitland Administration (US) LLC [formerly Admiral Administration (US) LLC]

Not Regulated

 

 

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